About Us

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Frequently Asked Questions
If you are looking for a professional academic assistance provider, you have come to the right place!

Who you are and what can you do for me?

Customessays.co.uk is one of the oldest academic writing services in the UK market. We started our business back in 2005 as a small group of postgraduate students willing to help others improve the quality of their academic papers. Since then, we’ve already served over 200K students at all study levels, and our team grew to over 700 experts in 50 disciplines.

Today, our 13-year experience allows us to cope with almost any academic assignments quickly and efficiently and deliver customer orders right on time. Whether you need to write, edit or proofread your copy – we’ll match you with the right expert in less than 3 minutes.

Is this cheating?

We aim at helping students minimise the time they spend on finding credible sources or doing research by delivering correctly formatted, structured and referenced papers written as per their instructions. As long as you use our service for reference purposes, i.e., write your own copy based on the papers our experts wrote for you, it’s not cheating. Sometimes universities also provide students with examples to show them how to fulfil assignments. The main difference is that the copy you get from us is written just for you.

Why should I trust your service?

We’ve been providing writing services to students pursuing their degrees in the UK since 2005 and have already helped 200,000+ students improve their academic performance. Besides, 8/10 new customers become our regulars. They stay with us because we deliver high-quality papers to them by their deadline and offer various money-saving opportunities.

Here’s how we keep our quality high:

  • We hire only native writers who have at least 5 years of academic writing experience and a proven track record. Before joining our team, they undergo a rigorous selection process involving an interview and a number of tests intended to evaluate their abilities and skills.
  • Before delivery, all of the papers are double-checked for plagiarism and compliance with customer’s instructions by a special Quality Assurance Department composed of professional editors and proofreaders with PhD degrees.
  • We are choosy about research databases. That’s why we only use EBSCO, Jstor, Elsevier, Project MUSE and other paid online databases when finding sources for the papers we write.
  • We work with our customers until they’re completely satisfied with the services rendered and offer them up to 4 weeks of unlimited revisions to their paper in case the assigned writer failed to follow any of the instructions.

Will I be caught in plagiarism if I order my paper from you?

No, absolutely not. Our experts write all papers from scratch, and then our Quality Assurance Department checks them for copied and pasted content with Copyscape. Ordering papers from us, rest assured they’ll be 100% unique and pass Turnitin, Write Check or any other plagiarism checking tool.

Would my tutor find out I used your service if hand in the paper you wrote for me?

As all of the papers we write for our customers are 100% plagiarism-free, your tutor won’t be able to say for sure that the paper you’ve submitted was written by someone else. But if the copy we wrote for you is of much better quality or the writing style differs significantly from the other academic papers you’ve submitted earlier, this will probably arise suspicion. In this case, you might be asked to provide your draft or tell what databases did you use for finding the sources mentioned on the works cited page. That’s why we recommend you to use the papers we write for you only as an example.

Is your service confidential?

Yes, absolutely. We ask you to provide your name, phone number, email and billing details only to handle your order. We never disclose any customer information to third parties. Even the writer assigned to work on your order doesn’t have access to your personal details. However, we’re not responsible for any data your attachments may contain. So please remove any sensitive information from the files you’re planning to send us.

Will you return my money if something goes wrong?

Yes, of course. If the paper our experts wrote for you doesn’t meet the initial instructions you gave when placing your order and numerous revisions didn’t work, rest assured to get a refund. We will also make cash back in case you haven’t downloaded the ordered paper, or your institution cancelled it.

Are your payment methods safe and secure?

Yes, you can pay for your orders safely. Our entire site is SSL encrypted, and we cooperate only with recognised payment service providers such as Visa, MasterCard and Discover. So be sure that no fraud or scam will ever take place.

Can I track the progress of my order?

Yes, thanks to our live tracking system. Once you've ordered any service from us, just log in to your personal account and click on “My Orders.” There you will see the most up-to-date information on your orders. Besides, you can use your account to communicate directly with the writer working on your order via a convenient message board.

Can you help me meet a looming deadline?

Yes. We are reachable 24/7 to help you submit your papers right on time. If you need a paper urgently, just join our live chat at any time of the day or night and we’ll match you with an expert in your discipline in under 3 minutes. Mind that the fastest turnaround time for a standard essay is 3 hours. In case of a dissertation, we can deliver the whole paper to you in 5-7 days.

A Variety of Services for Any Assignments
More than 1200 expert writers with Ph.D. and Master's degrees can help you write:
  • type-w
    In some cases, students lack skills, time, nerves or desire to accomplish their academic writing assignments. With the help of our UK essays service, it is possible to handle this problem. We deal with a wide range of custom academic writing. See how easy it is to receive positive feedback from your teachers along with the excellent grade by using our professional help. The quality of our essays for UK students leaves no doubt.
  • type-w
    Courseworks are the most challenging papers to write. They are usually assigned at the end of the course to examine what students – you – learned within a year. Moreover, coursework writing usually constitutes a good share of grades you get for a course.
  • type-w
    A good dissertation is the first step of your successful academic career. But at the same time, a poorly written one can easily ruin it, following you as an ultimate failure all your life.
  • type-w
    CustomEssays is your best companion in all assignment writing tasks. You can easily place an order with our company and receive a well-written customised work on any topic of any academic field. Our writers will make sure that even your most detailed instructions will be met. CustomEssays.co.uk is dedicated to satisfying your needs and sometimes we even surpass your expectations.

Custom Academic Writing for UK Students

Customessays.co.uk is one of the UK’s oldest writing services, where university-educated writers create papers for students. Since 2005, we have served more than 200,000 students, and currently employ about 1200 academic writers. With over a decade’s experience working with students, we have developed a service that solves your writing problems quickly, effectively, and conveniently. An experienced writing team, a professional editing team, a cooperative Customer Support team – we all work to ensure you get an excellent paper on time.

Over 1200 Writers in Any Subject

Our writing team employs academic writers with at least a Master’s or a Doctorate in various subjects. Our writers are native English speakers with several years of experience doing all types of academic assignments. Thanks to this, you are sure to get a well-researched and professionally written paper every time.

Custom Essays writers will take care of any kind of work your curriculum includes:

Our writing team is balanced to cover any area of study, so you can get expert help no matter how difficult your discipline is. Custom Essays employs MA and Ph. D. writers in over 50 subjects, including:

Need urgent help with complicated academic project?
Let our carefully selected writers handle this task for you! Hire one of
them now and get a 15% discount on your first order.